Privacy Policy

Effective Date: March 3, 2025

1. Introduction

The Flat Line Company ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.theflatlineco.com (the "Website") and purchase our products.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

2. Information We Collect

We may collect the following personal information from you when you visit our Website or place an order:

• Name

• Shipping and billing addresses

• Email address

• Phone number

• Payment information (processed through a secure third-party service)

• Purchase history

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchases or inquiries

• To improve our products, services, and customer experience

• To send you promotional offers, newsletters, or marketing messages (you may opt out at anytime)

• To comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

• Trusted third-party service providers who help us operate our business (e.g., payment

processors, shipping companies)

• Law enforcement or government authorities if required by law or to protect our legal rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you

• Request corrections to your personal information

• Withdraw your consent to our use of your information (subject to legal or contractual restrictions)

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience and collect analytics data. You can choose to disable cookies through your browser settings.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible

for the privacy practices of these websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: contact@theflatlineco.com